1. Data we collect

When you create and use a TradeProof AI account, we collect:

• Account data: your name, email address, and a securely hashed version of your password (we never store your password in readable form), together with the account settings you choose — such as your account currency, timezone, account size and risk-per-trade setting.
• Google or Apple sign-in: if you choose to sign in with Google or Apple (where available), we receive your name, email address and an account identifier from that provider, which we use to create and link your TradeProof AI account. We do not receive your Google or Apple password.
• Trading data you enter: trade details you log yourself or import — asset, market, direction, entry/exit prices (including partial exits), stop loss, take profit, position size, dates, your own notes and reasoning, and any trade screenshots you choose to upload.
• Strategy data: any trading strategies, entry/exit rules, and tags you create, and any prop-firm account rules you set up.
• AI data: the AI-generated grades and reports produced for your trades, your AI Coach chat history, and records of your use of AI features (for example which feature was used and when), which we use to apply plan limits and keep the service running reliably.
• Payment data — USDT payments: records of subscription payments (amount, network, status, transaction hash) processed through NOWPayments. We never see or store your wallet's private keys or seed phrase.
• Payment data — card payments: card payments are made in Paddle's checkout, and your card and billing details are collected and processed by Paddle, not by us. We do not receive or store full card numbers, card security codes (CVC) or card expiry dates. We store only what we need to manage your subscription: your Paddle customer, subscription and transaction identifiers, your plan and price identifier, the subscription status, billing period and scheduled-change dates (for example a scheduled cancellation or plan change), payment amounts before tax with their currency and date, and records of the billing notifications we receive from Paddle (their identifiers, type and time).
• Email records: records of the account and service emails we have sent you (which type of email and when), so that the same message is not sent twice.
• Technical data: when you use the service, your IP address and basic request information are processed by our servers and hosting providers as needed to deliver the service and protect it against abuse (for example, limiting repeated sign-in attempts). We do not keep a login history in your account.
• Support communications: messages you send us through the contact form or email.

2. Why we collect it & emails we send

We use this data to operate the service you signed up for:

• To create and secure your account, and to let you log in.
• To store and display your trading journal, strategies, and analytics back to you.
• To generate AI-based grading and coaching feedback (see section 7).
• To process your subscription payments and manage your plan and subscription.
• To send you emails about your account and subscription (see below).
• To detect and prevent abuse, fraud, or violations of our Terms of Service.

Emails we send. Depending on how you use TradeProof AI, we may email you:

• Account and security emails: email verification codes, password reset links and a welcome email when your account is created.
• Trial and subscription emails: a reminder before your free trial ends, a message when it has ended, reminders before paid access that doesn't renew automatically (such as USDT payments) ends, and a message when paid access has ended.
• Payment emails: confirmations and notices about USDT payments (for example a confirmation, or a notice that a payment was incomplete) and a confirmation when paid access is granted to your account. Receipts and invoices for card payments are sent by Paddle.
• Follow-up emails after a trial: if your free trial ends without an upgrade, we may send a small number of follow-up emails — for example asking what was missing, or letting you know your data is still available.
• Other messages necessary to operate the service, such as replies to your support requests.

We do not sell your personal data, we do not use your trading data for advertising purposes, and we do not send your data to advertisers.

3. Who we share it with

We only share data with the third-party service providers needed to run the service. Each of them processes the information as necessary to provide its own service to us or to you:

• Paddle (our card payment provider and the Merchant of Record for card purchases) — when you start a card checkout, we share your name, email address and an internal account identifier so that your subscription can be linked to your account. Paddle collects your card and billing details directly in its checkout, handles the card payment relationship, and provides your receipts and invoices. Paddle processes this information under its own Privacy Policy. We do not share your trading journal data with Paddle.
• NOWPayments (our cryptocurrency payment processor) — receives the information necessary to generate and confirm your USDT payment, including an order reference linked to your account. We do not share your trading journal data with them.
• Google and Apple — only if you choose to sign in with them. They confirm your identity to us under their own privacy policies.
• Our AI provider — processes the trading and account information needed to generate AI grades, reports, coaching notes and AI Coach replies, as described in section 7. We do not send your name, email address or payment information to the AI provider.
• Our email delivery provider (currently Google's Gmail service) — used to deliver the emails described in section 2, and to receive messages you send us.
• Analytics providers (Google Analytics and Microsoft Clarity) — only if you allow analytics cookies (see section 8).
• Hosting and infrastructure providers — the providers that host and run our servers and database, and therefore store and process the data described in this policy on our behalf.

We do not share your data with advertisers, data brokers, or any other third party for marketing purposes.

4. Cross-border data transfer

TradeProof AI and the third-party providers we rely on (including our AI provider and payment processors) may process data on servers located outside your country of residence. By using the service, you acknowledge that your data may be processed in a different jurisdiction than the one you are located in, which may have different data protection laws than your home country.

5. How long we keep your data

We keep your account and trading data for as long as your account remains active. We do not currently apply fixed retention periods to this data; it stays in your account until you delete it or your account is deleted.

• Trades you delete, including their partial exits, are removed straight away. Your AI Coach chat history is kept until you clear it or your account is deleted.
• Temporary sign-in data — email verification codes and password reset links — is deleted once it has been used, and expired or abandoned entries are removed automatically on a regular basis.
• When your account is deleted, the payment records we hold for that account are deleted with it. Paddle and NOWPayments keep their own records of your transactions (for example Paddle's receipts and invoices) under their own policies and legal obligations; deleting your TradeProof AI account does not delete those records.
• Some limited records may remain after your account is deleted where needed for security, auditing, support or legal reasons — for example a record that an account was deleted or that an administrative action was taken on it, records of billing notifications received from Paddle, and messages you sent to our support.

6. Your rights — deleting your account

You have the right to access, correct, or delete your personal data.

• You can update your name, email address and account settings from the Settings page.
• You can delete an individual trade from the trade itself, or all of your logged trades at once from the Settings page.
• You can request full account deletion by contacting us — see the Contact section below. When your account is deleted:
  • your account, trading data (trades, partial exits, notes and screenshots), strategies and prop-firm rules, AI reports, AI Coach chat history, AI usage records, email records, and the payment records we hold for your account are deleted;
  • if you have an active card subscription, we cancel it with Paddle before deleting your account, so that no further charges are made. Cancelling as part of account deletion does not by itself create a refund;
  • records held by Paddle, NOWPayments and our other providers remain subject to their own policies, and the limited records described in section 5 may remain.
• Depending on your location, you may have additional rights under laws such as the GDPR (EU/UK) or CCPA (California), including the right to request a copy of your data or to object to certain processing. You can make these requests by contacting us.

7. AI & data processing disclosure

Specifically:

• AI trade grading sends the details of the trades being graded — including your notes — together with your strategy rules and your account size and risk settings.
• AI Coach chat sends your message, your recent conversation history, and a summary of your recent trades (which can include short excerpts of your notes) together with your account size and risk settings, so that replies can refer to your own trading. Anything you type in a chat message is sent as written, so avoid including information you do not want processed.
• Weekly coaching note: when you open the AI Coach page and a recent note is not already available, a coaching note may be generated automatically from a summary of your graded trades, your results and your account size. Apart from this, AI processing happens when you use an AI feature — for example grading trades or sending a message to AI Coach.
• AI grades and reports are stored in your account. The weekly coaching note is kept in your browser so it does not need to be regenerated each time. Your AI Coach chat history is stored until you clear it or your account is deleted.
• We do not send your name, email address or payment information to the AI provider.
• We do not use your data to train our own AI models, and to the best of our knowledge, our AI provider does not use API data submitted through TradeProof AI to train their general-purpose models. You should review your AI provider's own data usage policy for the most current and complete information on this point, as it is determined by them, not by us.
• AI-generated grades, scores, and coaching notes are produced automatically and are not reviewed by a human before being shown to you.

8. Cookies & tracking

Necessary / Essential. A small number of strictly necessary cookies and browser storage items (such as your browser's local storage) keep the service running — to keep you signed in, to remember interface preferences such as theme and language, and to remember your cookie choice. These are always on: the service will not function correctly without them, and you can only remove them by clearing your browser's cookies and site data, which will sign you out.

Analytics / Performance. Where enabled, we use analytics tools (Google Analytics and Microsoft Clarity) to understand how the product is used and to improve it. Microsoft Clarity may record how you interact with pages (for example clicks, scrolling and page navigation) to help us find usability problems. These tools are optional and are only loaded after you allow analytics in the cookie banner or the preferences panel below — never before. If you reject analytics, they are not loaded. We do not send analytics events about you from our servers.

Payments. When you open the subscription page, Paddle's payment script is loaded so that card checkout and billing can work. Paddle may use cookies or similar technologies as described in its own privacy policy.

Videos on our Blog. Our Blog page shows videos from our YouTube channel. When you view that page, your browser may load the video preview images from YouTube (a Google service), which means YouTube can receive technical information such as your IP address and browser details. The video player itself is loaded only if you click a video to play it. It uses YouTube's privacy-enhanced mode (youtube-nocookie.com), but once it is loaded YouTube may receive further information about your visit and use cookies or similar technologies, as described in Google's Privacy Policy. Links that open a video on youtube.com take you to YouTube's own site.

We do not use any advertising cookies ourselves, and we do not sell cookie or analytics data to third parties. Third-party services described above (such as Paddle and YouTube) may use their own cookies or similar technologies under their own policies.

You can change your choice at any time: manage your cookie preferences.

9. Security

We use reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS), password hashing, access controls on accounts and on administrative access, and logging of relevant administrative actions. No online service can be completely secure, so we cannot guarantee the absolute security of your data, but we work to protect it and to address issues promptly.

10. Changes to this policy

We may update this policy when the service, our data practices or legal requirements change. The current version is always published on this page, with the date of the latest update shown at the top.

11. Contact

TradeProof AI is operated by AZEDINE ABDERRAHMANE, an individual (not a registered company), who is responsible for the personal data described in this policy.

For any privacy questions, data access requests, or to request account deletion, contact us at tradeproof.ai@gmail.com or visit our Contact page.